On-Demand Training

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Our online training was developed for state and local health departments to supplement existing training with specialty courses that enhance efforts in refugee, immigrant, and migrant (RIM) communities. The training may also be useful for community based organizations working with RIM communities during COVID-19. Registration is free and open to all. 

  • Complete each module at your own pace
  • Choose to complete all modules or just those of interest to you
  • Test your learning with interactive learning activities
  • Receive a certificate of completion for each module
  • Collaborate with public health professionals from across the country on our online discussion boards
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Working with Refugee, Immigrant, and Migrant Communities in COVID-19

Time to complete: 1 hour

There is growing evidence that COVID-19 disproportionately affects some populations, including certain refugee, immigrant and migrant communities. This module was developed to support public health professionals and others working with these communities and introduces social determinants of health. The module also introduces the concept of cultural humility and practical ways it can be used to address health disparities in RIM communities.

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Vaccine 101 Training module

Vaccine 101: Information for Organizations Serving RIM Communities

Time to complete: 30 minutes

This video training is intended to aid those working with RIM Communities in understanding the COVID-19 vaccine and effectively about the COVID-19 vaccine to the communities they serve. Watch the video (26 min) to learn about the vaccine, or download the PowerPoint if you prefer to present the information to your group yourself.

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Working with Interpreters during Case Investigation and Contact Tracing

Time to complete: 1 hour

This module is for case investigators and contact tracers, supervisors and interpreters working with case investigators and contact tracers. Interpreters play a vital role in ensuring RIM communities have a full understanding of the information shared by public health professionals. Learn how you can improve collaboration with these skilled professionals during CICT. 

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Stress and Resilience for Case Investigators and Contact Tracers

Time to complete: 45 minutes

COVID-19 case investigators and contact tracers can be affected by secondary traumatic stress and compassion fatigue. Check out our interactive, self-care guide that features the voices and perspectives of other case investigators and contact tracers and tips for taking care of yourself. 

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CICT Engagement

A Facilitator's Guide for Conducting Listening Sessions 

Time to complete: 45 minutes

Working in the COVID-19 pandemic has been stressful for Contact Tracers and Case Investigators, but listening sessions with staff and supervisors can help. This module demonstrates how supervisors can conduct listening sessions to provide support to staff, and includes handouts with suggested language and questions to facilitate a listening session. 

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Trusted Messenger

Trusted Messenger

Time to complete: 1 hour

Trusted Messenger is a PBS documentary that follows a diverse ensemble of healthcare professionals as they set out to gain the trust of communities of color across Minnesota during the COVID-19 pandemic. The resulting film highlights community-led efforts to overcome vaccine hesitancy and bring the pandemic under control. Download the discussion guide to discuss vaccine hesitancy with colleagues before and after watching the film.

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