An effective COVID-19 response must involve
As schools across the country are going back in session this fall for in-person learning, consider partnering with your local school district to promote COVID-19 vaccines, testing and contact tracing among teachers, staff, families, and eligible students. NRC-RIM has resources, fact sheets, and best practices to support your efforts.
Fact Sheet: Vaccines for Children and Youth
All of our fact sheets are based on CDC guidance, offering facts about COVID-19 vaccines in a simple and memorable way that counters common misconceptions. Our fact sheet on vaccines for children and youth addresses safety, side effects, and what to expect before, during and after the appointment. We also have a conversation guide on the same topics.
- Vaccine clinics at schools
- Translating materials
- Communication tools
- COVID-19 Testing
- Contact Tracing
Checklist: COVID-19 Vaccine Roll-out among Refugees, Immigrants, and Migrants
Ensuring opportunities for COVID-19 vaccination among refugee, immigrant, and migrant communities is important. Consider the following actions when implementing vaccination campaigns among these communities. Download now
Guide: Mobile COVID-19 Vaccination Campaigns for Refugee, Immigrant and Migrant (RIM) Communities
Bringing healthcare, including COVID-19 vaccinations to where people live, work, learn and play has promising potential to improve community engagement and communities. This guide is intended for health professionals, public health departments, and community organizations to help plan vaccination events for RIM communities. Download now
Recommendations for Welcoming and Inclusive Vaccination Sites
The following recommendations are to build upon our shared goal of equitable and accessible community vaccination opportunities. These recommendations are being shared with all vaccine providers as a way to assure a positive vaccination experience for all communities. Visit now
Guide: Creating Effective Translations
Successful translation of content represents an accurate and clear written document in another language that maintains and communicates the initial intent in a culturally appropriate manner. This is a challenging goal and involves more than asking someone, or using automated translation software to translate word for word. Download now
Content Validation Guidance and Checklist
Content validation is a structured process through which bilingual, bicultural community members review materials and provide critical feedback to ensure the material is appropriately designed and/or translated for the community it is trying to reach. This guide offers practical suggestions - including a checklist - for implementing a content validation process for your materials. Download now
Toolkit for Written Translation
A good translation involves more than just putting the text into another language. This toolkit provides resources and best practices for to consider when having materials translated into other languages. Download now
Many client-facing staff are receiving client questions related to the COVID-19 vaccine. Developed by NRC-RIM, these resources help client-facing staff competently respond to common vaccine questions. Visit now
Guide: Working with Social Media
Given that social media is now embedded in our daily activities, public health practitioners can use these platforms to provide actionable information to distribute health information to communities. This guide gives an overview of strategies you can use with Facebook, Twitter, Instagram, and WhatsApp, as well as Google advertising. Download now
Guide: Working with Traditional Media
Traditional media platforms like radio, newspapers and television are important methods of communication for many people in our communities. Using these platforms with coordinated messages ensures the whole community hears a consistent message. Download now
Guide: Addressing Legal Concerns Around Immigration-Related Vaccine Hesitancy
Immigrants may have concerns about government authorities’ access to personal information provided at vaccine clinics. For some immigrants, even the notion of confidentiality in government processes is novel. Learn how to build partnerships ahead of vaccination clinics and how to design an affirming vaccination event. Download now
IDs and Insurance: Know Your Rights
This resource, created by Made to Save, answers commonly asked questions about COVID-19 vaccine eligibility and immigration status, health insurance status, and being asked for a valid ID. Download in English or Spanish
Guide: COVID-19 Testing in Schools
Learn about the benefits of testing programs in schools and what to do if a student or staff tests positive. View Now
Checklist: COVID-19 Testing among Refugees, Immigrants, and Migrants
This is a checklist of actions for health departments to consider when offering COVID-19 testing services to refugee, immigrant, and migrant (RIM) communities. Download Now
Guide: Mobile COVID-19 Testing among Refugee, Immigrant, and Migrant (RIM) Communities
This comprehensive resource offers practical guidance to testing event organizers interested in mobile testing among refugee, immigrant and migrant communities. The guide covers step-by-step instructions on identifying community partners, planning the event, implementing the event, and follow-up. Download Now
NRC-RIM Testing Toolkit
Effective communication and planning is essential to ensure your testing program reaches refugee, immigrant and migrant communities in your area. Learn more
Contact Tracing Campaigns
We worked with IDEO.org, a nonprofit design studio, to build contact tracing campaigns in partnership with a community of farmworkers in Florida, and a community of Congolese refugees and migrants in Texas. Our goal was to co-create messaging that built awareness and creates willingness to participate in contact tracing. Learn more
Checklist: CICT among Refugees, Immigrants, and Migrants
This is a checklist of actions for health departments to consider when conducting CICT among refugee, immigrant, and migrant (RIM) communities. Download now
Tips for Working with Interpreters during CICT
Partnering with a professional interpreter is an important strategy when conducting case investigation and contact tracing (CICT) with community members who do not speak the same language as the CICT professional. This document is for CICT professionals and outlines practical tips for working with interpreters. Download now
NRC-RIM Contact Tracing Toolkit
By embracing community engagement and partnerships, and taking into account cultural and linguistic considerations, you can ensure your contact tracing efforts are successful. Learn more
Partnerships with K-12 Schools Serving RIM Communities
K-12 schools serve as community resources to assist students and families from refugee, immigrant, and migrant communities and are uniquely positioned to bridge cultural and linguistic knowledge gaps for health departments.
Partnerships with Youth Groups
Partnerships with existing community groups are essential for reaching underserved communities and improving the delivery of COVID-19 related services, resources, and information. Youth groups can be especially effective outreach partners.
Encouraging COVID-19 Vaccination through Sports
Building trust in the vaccine through community partnerships and respected officials are key to improving vaccination rates. Engaging communities at familiar and frequented event sites, such as sporting and routine athletic events may be one strategy to decrease some of the barriers to vaccination access for RIM communities.
Facebook Videos to Engage Communities
The use of Facebook to share informational videos about COVID-19 among RIM communities and/or to deliver live content through the Facebook Live feature are promising practices for reaching RIM communities.
WhatsApp to Reach and Engage RIM Communities
WhatsApp is a popular social messaging tool for many communities, including refugees, immigrants, and migrants and can be a powerful tool to reach and engage communities.
Culturally Specific Vaccine Information Broadcasts
By partnering with media outlets that are trusted in the community, vaccine messages can be culturally tailored and address unique concerns.
Convenient Vaccine Access for Communities
Bringing vaccines to communities, rather than relying on community members to find their way to medical services, is more efficient and has much greater efficacy. Select this promising practice to learn more.
Mobile Vaccine Units to Serve Communities
Ensuring equitable barrier-free access to vaccines and accurate health information is especially critical for RIM communities to mitigate the disproportionate impacts of COVID-19. Mobile vaccine units are proving to be a successful solution for ensuring COVID-19 vaccines reach RIM populations.
Role of Public Libraries in COVID-19 Vaccine Rollout
Public libraries serve as ideal partners for COVID-19 vaccination rollout. As a trusted source of information and a well-connected hub within their local communities, libraries across America are working with local and state governments and community leaders to support vaccination efforts.
Initiating the COVID-19 Vaccine Conversation through Flyers
Dispelling myths and alleviating apprehensions around vaccination requires a trusted relationship and a safe, non-judgmental environment for individuals to voice their concerns and ask questions. Initiating COVID-19 vaccine conversations through flyers is a creative way to use a traditional communication method.
Vaccine Ambassadors Program
The Vaccine Ambassador program is led by a state health department and supports community members to serve as trusted messengers of COVID-19 vaccine information.
Phone Trees to Facilitate Vaccine Access
To respond effectively to COVID-19 and to longstanding health inequities made worse by the pandemic, it is essential to leverage community strengths and trusted community networks. Phone trees are one strategy to disseminate important public health information during the pandemic.
Staffing Agencies to Increase Language Capacity
Health departments are partnering with staffing agencies to hire multilingual case investigators / contact tracers and contract interpreters. Select this promising practice to learn how to utilize staffing agencies to increase the language capacity of your team.
Vaccine Listening Sessions with Communities
A listening session is a facilitated discussion with a group of individuals aimed at collecting information about a specific topic. Listening sessions are an effective way to hear directly from communities about COVID-19-related topics, including vaccines. Select this promising practice to learn more about vaccine listening sessions.
Multilingual COVID-19 Vaccine Education Workshops
COVID-19 vaccine education workshops, facilitated in a language the community member understands, increases trust, and helps RIM community members make informed decisions about COVID-19 vaccine for themselves and their communities.